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WELCOME TO
WINTERWORLD FREMANTLE

PRESENTED BY FREMANTLE BID

Winterworld Fremantle is back – celebrating everything we love about winter and more, right in heart of Freo from 23 June – 15 July 2018.

A wondrous place where families and friends rug up and come together to revel in the magic of our favourite season! Winterworld Fremantle is this July holiday’s most unique experience with its wide range of activities for the young and young at heart.

BEAT THE SCHOOL HOLIDAY RUSH SPECIAL

BEAT THE SCHOOL HOLIDAY RUSH AND SAVE

Join us between Monday 25  – Friday 29 June to Beat The School Holiday Rush and SAVE  with UNDER5s ice skating FREE & everyone else skates for $15 + BF. BUY NOW

IT’S TIME TO PUT ON YOUR WINTER WOOLLIES (YAY)

Experience the true magic of gliding around Australia’s largest open-air ice skating rink with falling ‘snow’, kids squealing with excitement as they build a snowman in the real snow pit, fly down the giant inflatable slide and get crafty with arts activities.

SOMETHING FOR EVERYONE

The rink is accessible for all, including wheel chairs and ‘wheely friendly’ sessions throughout the season.

There are special skates and penguins for tiny tots that will help them to skate with a bit more stability and plenty of late night skate sessions for that perfect first date, or a fun night out with your loved ones.

EXPERIENCE THE TRUE MAGIC OF WINTER

With a few surprises still up our (woolly) sleeves – WATCH THIS SPACE for more details on exciting performances and interactive fun that will be sure to amaze the whole family! Winter has never looked so good!

NEW – WINTER MARKETS

Relax inside The National Hotel’s warm cosy Cabin Bar sipping on mulled wine and warm winter beverages as you gaze over the rink and through Freo’s famous Norfolk pines. Explore the NEW Market Square with local producers and retailers showcasing their winter wares and food stalls serving heart-warming delicacies from across the globe. Grab a spot and roast marshmallows around the blazing fire pits which are scattered throughout a themed outdoor area covered with soft rugs and inviting tunes.

MAKE THE MOST OF YOUR VISIT

Winterworld Fremantle is proudly presented by Fremantle Business Improvement District (BID) and supported by City of Fremantle

Winterworld complements Fremantle and everything the harbour town has to offer, with local businesses getting into the winter spirit with themed activities and surprises throughout the streets.

Make a day out of it by visiting fremantlestory.com.au

SESSION TIMES

 Sunday – Thursday

8.30am – 8.30pm

SESSION TIMES

Friday & Saturday

8.30am – 9.30pm

LOCATION

Winterworld Fremantle will be skating into the idyllic surrounds of the
Fremantle Esplanade Park.

FREQUENTLY ASKED QUESTIONS

I’m pregnant can I skate at Winterworld Fremantle?

Your safety and the safety of your little one is paramount, for this reason alone we don’t allow you to skate at any stage of your pregnancy. It’s very easy to fall on an ice-rink and we want you to stay toasty warm and safe.

Do you offer any discounts if I bring a group?

Sure do, the more the merrier!

We have Group bookings, End of Financial Year packages and more!

Please email [email protected]  for more information.

Can we book out the entire ice-rink?

This unique venue was made for hosting a party or entertaining clients! Please contact [email protected]  for more information.

How long do we get to skate for?

Each skating session is in a one-hour block, once you get your skates on and jump on the ice, you’re skating for approximately 45 minutes.

Can families skate during any session?

You are more than welcome to bring your family to any of our skating sessions. Day sessions attract mixed ages with a stronger focus on young families and nights tend to attract an older more mature crowd.

If you would like to bring along a little skater we recommend you consider the morning sessions.

Children aged 5 and under must be supervised on the ice at all times by a parent or guardian with a valid ticket.

Do I have to pay to watch my child ice-skate?

Not at all! Multiple seating options, an open fire pit, cosy bar thanks to our friends at The National Hotel  means skating isn’t the only thing to warm you up!  it’s free to spectate and The National Hotel’s Cabin Bar is the perfect place to watch your friends and family skate.

Little Skaters (Under 5) MUST be accompanied on the ice at all times by a Big Skater (16+). Both must have a valid ticket.

Please note: non-paying customers cannot access the Ice Rink or Skate Hire area.

However Parents and Guardians of children (5yrs and over)  skating who DO NOT want to skate may still enter the skate hire area in order to help their children with their skates.

What if I have my own ice skates?

Lucky you, please feel free to bring them along. However all ticket prices do include FREE skate hire and no discounts will be offered if providing your own.

What is a penguin? Will it bite?

The penguins have waddled their way to the West Coast and are there to help you through the winter. The Penguins are there to help, by having something to keep you stable and to push around the rink. They are more suited for the little ones, although adults are welcome to try and NO, they don’t bite.

A limited number of penguins have made the journey; please book in advance to get your hands on one of our little friends.

The rink barriers also act as a great support for those a little unsure.

Can the Penguins run out?

Yes, the penguins are a popular aid and there is only a designated amount available per session. You will be notified at time of purchase if the penguins are SOLD OUT and we do suggest selecting an alternative session or brave the cold on your own.

What should I wear?

Welcome to a frosty winter and by the port in Fremantle, so we strongly recommend wearing comfortable, warm outdoor clothing. Don’t forget to keep your fingers and toes warm, that ice rink is chilly!

Must BYO Socks!

What happens if it’s raining?

We skate rain or shine, if it’s raining we strongly recommend bringing along your wet weather gear and a change of clothes.

The only sessions cancelled are those affected by electrical or severe storms. Your health and safety is our priority, and the decision to cancel a session will be announced 15mins before the session start time at the discretion of the event organisers. This is done as close to your session as possibly to give you the best chance of skating. Weather in Perth can be crazy and changes within minutes.

If your session is cancelled we will be in touch to help you reschedule.

Can I cancel or transfer my booking?

Please pick your session carefully as all ticket sales are final at the checkout and cannot be changed or cancelled (unless your session is cancelled by event organisers due to weather).

However, if for some reason you can no longer attend a session, feel free to surprise a friend and pass your ticket on to someone else. As long as they’re the same price type there are no problems.

What time do the rides open and close?

Rides open at 8.30am and close at 7pm, however some days we may close a little earlier if it’s quiet and all the kiddies have gone to bed.

Sometimes we may need to do some maintenance on our rides or make fresh snow, in these cases the rides maybe shut for a short time.

Please bear with us and we will be back up and running asap!

Where can I find more information on Winterworld Fremantle?

Head to our official website at www.winterworld.com.au  or follow us on our Instagram, Twitter and Facebook pages to keep updated.

I’m having problems buying tickets, who do I contact?

If you have any questions please contact our ticket provider Ticketbooth on [email protected] or 1300 762 344.

What are double runners?

For those with little feet and questionable balance, double runner skates will be available. The Double Runners simply strap over the top of your enclosed shoe to keep your child on their feet for a bit longer. Double runners are limited so please arrive early if you require these.

Who can I contact if I have any further queries?

Ticket enquiries: [email protected]

General event enquiries: [email protected]

When will WInterworld Fremantle be held this year?

Stay entertained this July school holidays with 23 days of wintery fun between Saturday 23th June and Sunday 15th July 2018.

What time can I visit Winterworld Fremantle?

Winterworld Fremantle is open from 8:30am- till late each day.

Ice Skating

Sunday – Thursday: 8:30am – 8:30pm &  Friday – Saturday: 8:30am –9:30pm

Check ticketing site for exact session times

What are the Session Times?

Sessions are 1 hr (Sessions times include getting you skate ready, 45 minutes on the ice, and a forecast of falling snow)

Please arrive 15mins prior to your session start time

Sunday to Thursday: 8:30am to 8:30pm

Session start times: 8:30am, 9:30am, 10:30am, 11:45am, 1:00pm, 2:15pm, 3:30pm, 4:30pm, 5:30pm, 6:30pm & 7:30pm

Friday and Saturday: 8:30am to 9:30pm

Session start times: 8:30am, 9:30am, 10:30am, 11:45am, 1:00pm, 2:15pm, 3:30pm, 4:30pm, 5:30pm, 6:30pm, 7:30pm & 8:30pm

How do I buy tickets?

Tickets can be purchased at www.winterworld.com.au and through our ticketing provider Ticketbooth.

Please have your ticket either printed or on your phone/iPad (barcodes and tickets only, no receipts).

How much is Winterworld Fremantle?

Ticketing prices vary as shown below: Please note booking fees apply to all online tickets. There is also a card payment fee which is outlined on Ticketbooth’s website.

EARKLYBIRD TICKETS – On Sale from May 15  until May 21 at 8:00am (or until allocation exhausted)

  • Early Birds ICE SKATING – Under 5: FREE
  • Early Birds ICE SKATING – 5 and over: $15.00
  • Early Birds SNOW PIT  – Under 5: $4.00
  • Early Bird SNOW PIT – 5 and over: $7.00
  • Early Bird GIANT SLIDE – $5.00

Early bird tickets are ONLY AVAILABLE ONLINE

FULL PRICE TICKETS – On Sale from May 21 at 8:00am. If you have any questions please contact our ticket provider Ticketbooth on [email protected] or 1300 762 344.

What Rides and activities are at Winterworld Fremantle?

The super popular real snow pit is returning to Winterworld Fremantle thanks to White Snow– where kids (and adults) can play amongst the snow and build a snowman!!

The real snow pit will join the ever-popular mountainous inflatable pop-up slideand falling snow over the rink that will have everyone talking!

I can’t find my e-tickets.

If you haven’t received your online tickets please start off by checking your junk mail and bank statement to ensure the booking went through. If you have still not received your tickets you can log into your Ticketbooth account and re-print or please contact Ticketbooth on [email protected] or 1300 762 344.

Do you accept Companion Cards?

We sure do! Simply purchase the tickets to your preferred session and bring your ticket confirmation along with your Companion Card to the box office on the day. We can supply you with the complimentary ticket.

Can I buy tickets at the box office or do I have to buy online?

If the session hasn’t already sold out online, we will have tickets available at the box office. Secure a spot online for your chosen session to avoid disappointment and also take advantage of our online discount. Tickets are more expensive from the Box office.

Can people with disabilities or wheelchairs go skate?

Most definitely! Please book for your preferred session times.

If you are booking a group with multiple wheelchairs please email [email protected]  so we can ensure there is enough space during your preferred session or perhaps create a Wheely friendly session for your group.

There is a slight lip on the edge of our rink, however we can supply a small ramp and staff assistance for easy access onto the rink.

Who will be at Winterworld Fremantle?

Winterworld Fremantle is a family friendly event, suitable for everyone! Young children, families, teens and adults of all ages are encouraged to visit. Winterworld Fremantle is easily accessible and offers something for everyone.

Is there anywhere to eat & drink?

Winterworld Fremantle is partnering with the National Hotel to provide a cosy and warm Cabin Bar for patrons to enjoy drinks (mulled wines, beers, soft drinks) and the NEW Market Square will provide global winer warms from a variety of food stalls.

Do I have to pay for skate hire?

We’ve got you covered. All ticket prices include FREE skate hire.

Will the skates fit me?

Skates range from a child’s size 12 to an adult size 13. We also have Double Runners available for the little ones.

Don’t forget to bring your socks! We will also have socks for sale at the rink.

What's a family ticket?

The family ticket will admit two children and two big skaters (16+), or one big skater (16+) and three children onto the rink with free skate hire for all four people. Children are 15 years old and under.

Can my toddler go on the rink?

All Little Skaters (under 5) must be accompanied at all times on the rink by a Big Skater (16+). All skaters must have a valid ticket to enter the rink.

We ask that parents use their discretion when buying tickets for the really little ones, you will know your child better than anyone so please gauge their ability on walking, running and other leisure activities.

Generally speaking the youngest skaters are around the two year old mark, please see info on skate sizes below.

Penguin skate aids are HIGHLY recommended for Little Skaters.

Can I hold my baby/toddler on the rink?

Big Skaters are not permitted to carry babies or Little Skaters on the ice. All skaters must wear ice skates when on the ice. Big skaters can provide a helping handing (or purchase penguin skate aid) to the Little Skaters, however carrying them in arms is not permitted.

GALLERY

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